Privacy Policy

1. Information collected and stored automatically: When you browse, read pages, or download information on the E-Commerce Platform, we automatically gather and store certain technical information about your visit. This information never identifies who you are. The information we collect and store about your visit is listed below:
   • The IP address (an IP address is a number that is automatically assigned to your computer whenever you’re surfing the web) from which you access the E-Commerce Platform.
   • The type of internet browser (such as Chrome, Firefox, Netscape, or Internet Explorer) and operating system (Windows, Unix, Mac OS) used to access the E-Commerce Platform.
   • The date and time you accessed the E-Commerce Platform.
   • The pages/URLs on the E-Commerce Platform you have visited;
   • This information is only used to help us make the site more useful for you. With this data, we learn about the number of visitors to our site and the types of technology our visitors use.
2. THE M.A.I.D.C. may collect the following information:
   • Name in full.
   • Contact information, including email address.
   • Demographic information such as postcode, preferences, and interests;
   • Other information relevant to customer surveys and/or offers.
3. THE M.A.I.D.C. requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
   • Internal record keeping.
   • We may use the information to improve our products and services.
   • We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided.
   • From time to time, we may also use your information to contact you for market research purposes.
   • We may contact you by email, phone, fax, or mail;
   • We may use the information to customize the website according to your interests.
4. Cookies:
   • When you visit our E-Commerce Platform, a small piece of software is automatically downloaded on your computer/browsing device, known as cookies. Some cookies collect personal information to recognize your computer in the future. THE M.A.I.D.C. only uses non-persistent cookies or “per-session cookies”. Per-session cookies serve technical purposes, like providing seamless navigation through the E-Commerce Platform. These cookies do not collect personal information on users, and they are deleted as soon as you leave our website. The cookies do not permanently record data, and they are not stored on your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.
5. You understand that all your credit card/debit card/e-wallet or bank account-related details will not be sold, shared, rented, or leased by THE M.A.I.D.C. to any third party.
6. You expressly consent to THE M.A.I.D.C. sharing your credit card/debit card/e-wallet or bank account-related details while contacting your bank or THE M.A.I.D.C.’s bank or the payment gateway provider used by you for making payment for THE M.A.I.D.C.’s services, for the purpose of confirmation of payments made by you. You expressly consent to THE M.A.I.D.C. sharing your contact information like mobile number/phone number/email address/geographic address/G.S.T.I.N./P.A.N. to the shipping service partner or auditors or affiliates.
7. You expressly consent to THE M.A.I.D.C. holding your personal identifiable information, which includes but is not limited to your name, age, geographic address, email address, photograph, copies of documents that act as proof of identification or address (including but not limited to your copies of passport, P.A.N. card, G.S.T.I.N., or driving license) for the lawful/legitimate purpose of record and security during the subsistence of the User Agreement and for a period of 5 years after the date of termination of the User Agreement or termination of the User account.
8. You expressly consent that THE M.A.I.D.C. may store your contact information like mobile number/phone number/email address/social media profile link for marketing purposes for a reasonable period after the date of termination of the User Agreement or termination of the User account, which may be further extended by you.
9. THE M.A.I.D.C. shall store all your information in electronic equipment under its control. You consent to THE M.A.I.D.C. contacting you for any promotional offers or marketing in the future, and you understand that this consent can be withdrawn by you at any point in time.
10. You expressly consent that THE M.A.I.D.C. may, from time to time, make your information and photographs available to third-party entities for processing in respect of the services provided to you by THE M.A.I.D.C. or for statistical analysis.
11. Your information that THE M.A.I.D.C. holds, including personal identifiable information or contact information, will not be disclosed to any third party unless required by law. Although THE M.A.I.D.C. shall use its best endeavors to protect the storage of your personal information from any cyber-attack or any attempt to illegally acquire your personal information, you agree that THE M.A.I.D.C. shall not be held responsible in any manner for the leak or theft of your personal information or any consequential damage or loss (whether direct or indirect) caused to you by such a leak or theft.